Verizon Authorized Retailer, TCC in Ephrata, PA Open now

Reviews about Verizon Authorized Retailer, TCC

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  May 17, 2020, by wanda oswald
  Horrible store and downright dishonest salespeople who lie right to your face. Well what do you know! Email is invalid and the phone number is another run around! Wow pretty smart for a shoe salesman former TCC manager Jon Johnson who gives an honest review! I feel sorry for the store you work at now and they should be careful if this is the kind of honesty they can look forward to. I still stand by my review and your work history and review has been forwarded to Verizon. Wonder if you're selling shoes in the same dishonest childish manner? Oooohhh a typo! That proves they are unintelligent so lets rip them off! Good one! Stick with shoes dude! Yes folks this guy worked at the same store that's ripping people off! Do not go to this store. Customer service after the initial sale is horrible. The manager needs to be fired! This is not a Verizon store and there is some seriously shady stuff going on here. There were so many extra charges added to our phone bill it doubled. This after they said they could reduce it. If you try to take your phone back you will get more run around than you can imagine until the 2 week return time is up. Plus you'll be waiting hours each time you go back. We got a tablet for 99 cents with our upgrade. Well they charged us almost 60.00 a month for this 99 cent tablet. Save yourself the grief and added charges and go to a real Verizon store.
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  June 01, 2019, by Michael Fitzgerald
  I have had nothing but great service here. I had an emergency on my way out of town a couple of weeks ago my phone had completely died. I needed my phone for navigation and other features for my trip. I stopped in with very little time, and John and the manager jumped in and helped me. They were so speedy in setting up a new phone for me. I was on my way in about 35 minutes with my new Galaxy S8 all set up and off to compete in my triathlon. Thank yo so much for excellent customer service!!!!